|
|
 |
 |
Privacy Policy

Thumbworks Inc. (Thumbworks™) is committed to providing you with
excellent service for all of our products. Because we respect your right to
privacy, we have developed this Privacy Statement to inform you about our
privacy practices for the entire Thumbworks site (which covers
www.thumbworks.com).
This Privacy Statement will inform you of:
* What information our site gathers about you
* How we use and with whom we share the information we gather
* Your ability to opt-out of future notifications
* What security procedures we have in place to protect your information from
loss, misuse, or alteration
* How you can correct or update your information
Questions regarding this Privacy Statement should be directed to privacy@thumbworks.com.
Overview
Privacy is of great concern to most users of the Internet, and is a critical
part of our commitment to keep our users anonymous and their reported
information confidential. We at Thumbworks are acutely aware of and
sensitive to the privacy concerns of our subscribers and other visitors to
our Web site. Whether you are a customer of our services or a visitor to our
site, we assure you that we do not collect personal information from you
unless you provide it to us. You should also be assured that we do not
provide or sell information about our customers or site visitors to anyone.
Please note that our site contains links to other sites. Thumbworks is not
responsible for the privacy practices, privacy statements, or content
regarding these other sites.
Privacy Policy Enforcement
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site unless
that visitor explicitly and intentionally provides it. Under no
circumstances do we collect any personal data revealing racial or ethnic
origin, political opinions, religious or philosophical beliefs, trade union
membership, health, or sex life. If you are simply browsing our site, we do
not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us
with and consent to our collection of certain personal information: E-mail
Request for Information - We use links throughout our site to provide you
with the opportunity to contact us via e-mail to ask questions, request
information and materials, register or sign up for services, or provide
comments and suggestions. You may also be offered the opportunity to have
one of our representatives contact you personally to provide additional
information about our products or services. To do so, we may request
additional personal information from you, such as your name and telephone
number, to help us satisfy your request.
Enrollment
If you choose to enroll for one of our services, we will request certain
information from you. Depending on the type of product or service that you
request, you may be asked to provide different personal information. For a
detailed listing of the type of personal information requested for our
various services, please refer to the enrollment page for the particular
service.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics
about your visit. This information does not identify you personally, but
rather about a visit to our site. We may monitor statistics such as how many
people visit our site, the user's IP address, which pages people visit, from
which domains our visitors come and which browsers people use. We use these
statistics about your visit for aggregation purposes only. These statistics
are used to help us improve the performance of our Web site.
Use of Cookies
A "cookie" is a piece of information that our Web site sends to your
browser, which then stores this information on your system. Thumbworks does
not use or store cookies to gather information about your use of our
website. No cookies are stored on your system permanently. To find more
information about cookies, if you are using Microsoft Internet Explorer® as
your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm?RLD=291
or if you are using Netscape Navigator® as your browser, go to the Netscape
Web site at http://home.netscape.com/security/basics/privacy.shtml#cookies.
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as
explained below.
Sending You Responses and Updates
We generally respond to any e-mail questions, requests for service
information, and other inquiries that we receive. We may also retain this
correspondence to improve our products, services, and Web site, and for
other disclosed purposes. Frequently we retain contact information so that
we can send individuals’ updates or other important information about our
services and products. Occasionally third parties on our behalf may send out
these updates or other important information. Please be assured that any
third party who contacts you in this capacity has executed a confidentiality
agreement with us that contains a provision ensuring the privacy and
security of any transferred information and limits the third party's use of
the shared information to sending updates or providing services on our
behalf. In situations where you have supplied your information in connection
with a question or request for information about a product or service
offered by a Thumbworks business partner, we may also send the information
you have supplied to the Thumbworks business partners that offer such
products or services. Please be assured that these Thumbworks business
partners have agreed to ensure the privacy and security of any transferred
information and may only use the shared information to send you information
about products or services about which you asked.
Service Providers
We partner with third parties to provide services on our behalf. We provide
these third parties only the data necessary in order to provide the service.
When a client signs up for digital archiving we provide our partner only
with the client's name and PIN number. Our third party service providers are
contractually bound to use the data we provide them only for the purposes we
stated. They are not allowed to use the data for any other purpose.
If We are Required to Disclose by Law
If we are required by law to disclose certain information to local, state,
federal, national or international government or law enforcement
authorities, we will do so.
Surveys
From time-to-time we may request information from customers via surveys.
Participation in these surveys is completely voluntary and the user
therefore has a choice whether or not to disclose this information. Survey
information will be used for purposes of monitoring or improving the use of
and satisfaction with this Web site, and improving our customer service and
product offerings.
Referrals
If a user elects to use our referral service for informing someone about our
site, we ask him or her for the company name, person's name, and email
address. Thumbworks will automatically send a one-time email inviting them
to visit the site. We store this information for the sole purpose of sending
this one-time email and tracking the success of our referral program. The
friend may contact Thumbworks at privacy@thumbworks.com to request removal
of this information from our database.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new products, announcements,
upgrades and updates. If you would like to opt-out of being notified, please
contact us at the address given at the end of this Privacy Statement or at
privacy@thumbworks.com.
Update Personal Information
If you have provided personal information to Thumbworks and you would like
to update, correct or delete that information, please contact Thumbworks at
privacy@thumbworks.com, or contact us at the address and phone number given
at the end of this privacy statement. When the changes are made, you will
receive a confirmation from Thumbworks.
Our Security Procedures
We consider the protection of all personally identifiable information we
receive from our Web site visitors and subscribers as critical to our
corporate mission. Please be assured that we have security measures in place
to protect against the loss, misuse, and alteration of any information we
receive from you. As with any transmission over the Internet, however, there
is always some element of risk involved in sending personal information. In
order to try to minimize this risk, we encrypt all information that you
submit in using our services using the Secure Sockets Layer (SSL) protocol.
In addition, our servers that store personally identifiable information are
in a secure locked down facility.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use
our customers' personally identifiable information then, we will post
prominent notice of the nature of such change on the first page of this
Privacy Statement and also on our home page.
Our mailing address is:
Thumbworks Inc.
Attention: Privacy
238 W. Main St., Suite 101
Tustin, California 92780
|
 |